List claims

GET

https://api.resolbit.com/v1/claims

Retrieves a list of claims.

Request

Authorization

Add parameter in header

X-API-KEY

Example:

X-API-KEY: ********************

Query Params

Responses

🟢200OK

application/json

a list of claims

Body

🟠400Bad Request

Request Example

Shell

JavaScript

Java

Swift

curl --location --request GET 'https://api.resolbit.com/v1/claims?max=&offset=0&sentOnStart=2025-04-01&sentOnEnd=2025-04-17&status=' \
--header 'X-API-KEY: <api-key>'

Response Example

200 - Success

{
    "total": 9,
    "max": 40,
    "offset": 0,
    "results": [
        {
            "id": 1382,
            "sentOn": "2025-04-03T19:39:42Z",
            "firstResponseOn": null,
            "closedOn": "2025-04-04T19:55:54Z",
            "brand": "Artdio",
            "shoppingType": "Artículos decoración",
            "problem": "Tengo un problema con el producto o servicio",
            "subProblem": "El artefacto no enciende",
            "solutionRequested": "Enviar un técnico a domicilio",
            "solutionDelivered": null,
            "status": "CLOSED",
            "closeType": "WITHOUT_AGREEMENT",
            "causeClosed": "EXPIRED",
            "countSolutionByClient": 1,
            "countSolutionByBrand": 0,
            "flagged": false,
            "sentiment": 0.0,
            "client": {
                "name": "Amanda Fernández",
                "email": "testingodr+amanda@gmail.com"
            },
            "executive": {
                "name": null,
                "email": null
            },
            "survey": {
                "satisfactionScore": null,
                "nps": null
            },
            "metadata": [
                {
                    "label": "Numero de pedido",
                    "value": "123"
                }
            ]
        }
    ]
}

Modified at 2025-05-29 19:30:03

Errors

Claim